Return Policy

ONLINE RETURN POLICY 
Effective as of: 12/25/2025
1. RETURNS. We allow returns for refund only. We do not allow exchanges. For items purchased 
online, returns are accepted within 14 days of the delivery date. To initiate a return, please contact us at 
admin@sovasneaks.com to obtain a return authorization. Be sure to include the item's order number 
and your reason for the return. Returns that are shipped without authorization may not be accepted. 
Please allow up to 7 business days for your refund to be processed once we receive your return.
2. RETURN SHIPPING. Shipping instructions will be included with your return authorization.
3. ELIGIBLE ITEMS. The following items are not eligible for return/exchange: Clearance items, 
Final Sale items, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any 
return/exchange, at management's discretion, if the item being returned/exchanged does not meet the 
criteria set forth within this policy.
4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in 
new, unused, and in saleable condition with all original packaging intact and tags attached.
5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus 
shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store
credit may be issued at our discretion. 
6. RESTOCKING FEE. Except for items that are returned/exchanged for being damaged or defective,
to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 20% (or 
the maximum amount permitted by law, whichever is less) may be assessed for the following items or 
types of items: Brand New and Pre-Owned Items. The restocking fee will be deducted from the refund 
amount, if any, where permitted by state law. 
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IN-STORE RETURN POLICY 
Effective as of: 12/25/2025
1. RETURNS & EXCHANGES. For items purchased in-store, returns and exchanges are accepted 
within 14 days of the original purchase with a valid receipt or proof of purchase.
2. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, and Gift Cards are not 
eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's 
discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
3. CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in 
new, unused, and in saleable condition with all original packaging intact and tags attached.
4. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus 
shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store
credit may be issued at our discretion.
5. RESTOCKING FEE. Except for items that are returned/exchanged for being damaged or defective,
to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 20% (or 
the maximum amount permitted by law, whichever is less) may be assessed for the following items or 
types of items: Brand New and Pre-Owned Items. The restocking fee will be deducted from the refund 
amount, if any, where permitted by state law. 
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