Shipping Policy

SHIPPING POLICY 
This Shipping Policy is for Sova Sneaks Incorporated and was last updated on 12/25/2025. 
1. SHIPPING AND DELIVERY OPTIONS 
Domestic Shipping:
Standard (5-8 Business Days): Free
Express (3 Business Days): $25
Local Delivery: 
Local Delivery (2-3 Days): Free
Free Local Pickup 
2. PROCESSING TIME 
Orders are processed within  business day(s) excluding weekends and public holidays. Once the item has been 
handed to the delivery carrier, a tracking number will be sent to the customer. 
3. CANCELLATIONS 
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about 
canceling an order, please contact us. 
4. RETURNS 
Returns will be accepted within 14 day(s) from the original purchase date. Items must be returned unused and in 
original condition. Some items, such as items on sale, may be ineligible for returns. . 
5. DELAYED ORDERS 
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping 
provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier 
for the item’s status. 
6. DAMAGED ORDERS 
Sova Sneaks Incorporated is not liable for lost or damaged products after the order has been placed in the hands 
of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a 
claim with the shipping provider. 
7. SHIPPING RESTRICTIONS - Orders cannot be shipped to P.O. boxes.  
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air 
transportation in the US. As such, any unauthorized items for air shipment may require a different shipping 
method. 
8. CONTACT 
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For questions about this shipping policy, contact: 

admins@sovasneaks.com